Technology Training

Online Banking

What is online banking?

Online banking is a facility that is provided by banks and other financial institutions to their customers. It enables customers to do transactions from home such as pay bills, download statements, transfer funds and see account balances.

You can usually go back through your statements for at least 2 years. This is provided for free by the bank.

All of your regular billers & payee’s can be stored so you won’t have to remember them next time. 

You can also set up regular re-occuring payments.


You should avoid using online banking on public computers in internet cafe’s and remember to change your password regularly. Always log off when you finish a banking session. When choosing a password try not to use your name, date of birth,

PIN code, city name etc. Your password should always be unique. It should be at least eight characters and numbers, with at least one upper case letter & special characters. Do not store the password on the computer you use to do your banking on.

Store your passwords on a removeable USB drive. Make you you have an effective firewall installed on your computer and internet security software installed. A VPN is also a good idea.

Check that the website you are on is on a secure website. It should have https:// at the start of the URL (website address)

It may also have the padlock symbol.

Do not click on any links in an email purporting to be from your bank. If unsure, logon to the bank directly.

We recommend Kaspersky Internet Security, which you can purchase below. If you follow all of these procedures you should be safe.

Most banks have online banking available and it’s very easy to setup. Banks have staff available to help you.

You are able to pay bills directly from your account or by using Bpay

Many businesses use this service and each are given a unique Bpay code, along with a reference number, which is

usually associated with your account number. You are able to arrange payment of bills up to 3 months in advance.

Other methods of paying for goods online include credit card, debit card & PayPal. There usually is a small charge associated

with using these methods. I like to use PayPal as you have insurance if the goods fail to arrive.

Another popular payment method is POLI which is a direct deposit method without incurring any charges.

Another safe way to pay for things online is by using the Australia Post Pre-Paid Mastercard. You purchase one from

Australia Post and then top it up with funds. So just put the amount you need to purchase an item.

Most banks have a security system in place whereas when you create a new payee they will send an SMS message to your phone. In this message there will be a code which you are required to insert into an information box. This is just added security to ensure that it is actually you that is making the payment.