Technology Training

Internet Security

Is the internet safe?

Well, the answer is Yes! – As long as you follow a few simple rules.

1) Have an up-to-date security package installed on your computer, tablet & smartphone.

We recommend and use Kaspersky Internet Security. The package costs $99.00 AUD and covers 3

computers for a period of 2 years.

Delivery is via email. If you need help setting it up give us a call on 1300 136679

2) Use a password consisting of at least eight characters & numbers. At lease one upper case & one symbol. Change the password every 3 months.

3) Do not do your banking at an internet cafe or on someone else’s computer.

4) Keep away from pornographic and pirate software/hacking sites.

5) If you receive an email from someone that you don’t know – delete it.

6) Never click on links in emails from someone you do not know.

7) If you a receive notification that you have won money in a lottery and you don’t remember buying a ticket, or you have

inherited money from a long lost uncle that you don’t know, then it’s probably a scam, and you should delete the message.

8) Never give your bank account or credit card details to anyone.

9) When making payments over the internet use secure websites with a safe payment method, such as PayPal. Secure

websites start with “https://” or have a padlock icon.

10) Report any scams to the police and keep yourself up-to-date by visiting scam watch regularly.


Almost all virus attacks and identity theft are due to computer users not following the above rules.

Malware and Viruses

Malware is short for malicious software and includes viruses and worms., trojans.

A virus is a program or piece of computer code that is loaded onto your computer without your knowledge and may

damage or disrupt your system. Your computer can be infected with a virus by through email messages, surfing the internet

and downloading software.

How to prevent Malware & Viruses

* Do not open any emails from someone you do not know and trust.

* Do not open email attachments unless they are expected and the contents are known.

* Install, activate & maintain a firewall on your computer.

* Install a reputable Internet Security System on your computer such as Kaspersky Internet Security. Other well known

   ones are Trend, AVG, Avast, Nortons & McAfee.

* Keep your Windows or Mac operating system up-to-date by installing updates.


Spam or “electronic junk mail” are unsolicited personal messages, sent to a persons email account. Spam messages

may concern offensive material, promotions for fraudulent services, solicitations for personal information and

bank details.  They may also contain malware or may attempt to overload your computer to make it vulnerable to an

attack or compromise.

How to prevent Spam

* Turn on any junk mail filters supplied by your email account provider.

* Delete Spam without opening it.

* Create a second email account and use this for receiving junk mail. Give this out to marketing companies & retails stores.

Protecting your personal information

The personal information and images that you post online may be used to create a profile for someone, stealing your

identity. In some cases this information can be used to track your physical location.

How to protect you physical location

* Think about the type of personal information that you share online and how it may be used by others.

Consider protecting you family and friends also, and ask that they do the same for you.

* never share you full name, date of birth, address or phone number with people or websites

that you do not know and trust.


A phishing email directs recipients to a website that looks like the real website of a retailer or financial institution.

The website is designed to encourage the visitor to reveal financial details and “phish” for information such as

credit card numbers, account details, passwords and other personal information.

How to prevent phishing

* Do not respond to an email purporting to be from your bank.

* Never click on a link in an email. Always type the website URL into the browser.

* When you are on a banking website look for the padlock symbol of “https://” at the beginning of the web address.

* Report and phishing attempts to your financial institution.




Scams have existed for centuries, however the internet allows scammers to reach a much larger audience. A scam might

come in the form of an email, contact from an unknown person through websites such as dating websites, online forums

or social networking sites. Scams are usually designed to either steal your money or trick you into revealing your personal

information. They use techniques to manipulate you and appeal to your good nature, and are constantly evolving.

Scams may relate to things such as employment, surveys, investment, lotteries, charities & pharmaceuticals.

How to avoid being a victim of a scam

* Use your common sense before agreeing to anything

* Do not transfer money for, or provide credit card/account details to anyone you do not know and trust.

* Verify the business or charity before agreeing to any offers.

* If it sounds too good – then it probably is.

* Report suspected scams to Scam Watch. 

* Report any loss to the police and your financial institution.

Fraud and ID Theft

Scams and phishing may be a means for someone to defraud you and steal your identity. Divulging too much personal

information online or over the phone is another way criminals steal your identity. With a stolen identity a person may

access your bank account, obtain credit cards or loans in your name and potentially ruin your credit rating.

How to prevent fraud and ID Theft

* Put a padlock on your letterbox

* Don’t share personal information in an email, online communication or over the phone with people

you do not know and trust.

* Using strong passwords with a combination of upper & lower case letters, numbers & symbols.

* Do not access websites that contain your sensitive personal information from public computers

or internet cafes.

* Report any losses to your financial institution.

* Keep up-to-date with the latest scams by visiting Scam Watch.

Windows Defender

Windows Defender is a security system that is built into the Windows 10 operating system. Originally known as

“Microsoft Anti – Spyware”  Windows Defender is a Free security program originally included in Windows 7, then 8 and now

Windows 10. It has been dramatically improved since it’s introduction and does quite a good job when used in addition to

an internet security program.